Monthly Archives: March 2010

LivePerson Answers When You Need Them

You’ve probably heard of LivePerson Chat or maybe even seen it on a website you’ve visited. The program provides a real time “live” chat between you and the company that owns the website. Pretty cool technology – providing visitors with immediate assistance to explain product options and answer Continue reading

Is Your Business Subject To The New 201 CMR 17.00 Regulations?

Is your business subject to the 201 CMR 17.00 data privacy regulations?

201 CMR 17.00 went into effect on March 1st and it affects any and all businesses in Massachusetts and beyond who collect and store the personally identifiable information of any resident of the commonwealth. The deadline for compliance with the nation’s most comprehensive data protection has passed. Continue reading

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