Our New Offices

Aren’t these QR codes cool?  We’re using a QR code on the back of our new business cards instead of our current printed offer.  That way, we are not stuck with old offers and can react quickly to promote a new product or service without throwing away 100 business cards.

We’re on the 2nd floor of the building on the left.  At the top of the landing, you’ll find a glass door into our offices.

Straight ahead there’s a monitor on the wall that will be above a credenza with any marketing material we are currently displaying.

To the right, we have a conference room and big screen TV/Monitor for presentations and education.  That room has the beautiful arched window that overlooks the front circular driveway.
Ellen’s desk stands at the the top of the stairs to greet all visitors.
The Service Department / Devin’s Office
To the left of that, David’s office is large and has a table for morning meetings with the techs.  He’ll also has a TV/ Monitor in his office for training.
Before After
Continuing left and down the hall you’ll find the client care support team.   Debbie has the corner and has made her space homey with a lamp and accessories.
Opposite them are the kitchen (with dishwasher!) and the bathrooms.
The Hospitality Table is always filled with coffee, tea, water and snacks for everyone.

At the end of the hall a glass door proclaims: “Web Department  / Training Center.”   This large room has Danielle and Abe’s desks as well as the ability for training for up to 12.  The 55″ flat screen TV is a focal point for the room.

Go through the Web Department and you find Pam’s office.  She has a meeting table and a sitting area where she and David plan to video weekly tech updates to broadcast out to our clients.

 

David’s Blog Archives

How Are We Doing?

I just want to let you know how happy we are with the service we have been getting from Act Smart.  Everyone on the staff is in agreement that this is the best tech support situation we have ever had.  Debbie is great every time she comes in to help!  ~ Karen H. Grey, Executive Director, Wildlands Trust
Great. Always quick in response time and most problems are fixed instantaneously. ~ Brainna Mellor, Triffletti & Costa PC
The good news is that the only reason I know u guys exist is the monthly email!!! You must be doing something right!!!!! ~Annie, AD Makepeace
U guys ROCK !!!!! : - ) ~ Dale, Dr. Marshall Storm's Office
Excellent response time when I have needed help. ~ Maureen Meech, Nelco Products, Inc
ACTsmart is responsive and competent. Plus, Debbie is GREAT. She is warm and personal plus she is very efficient and capable. ~ Debbie D'Isabel, Wildland Trust
You are quick to respond and a pleasure to work with! ~Kevin Fachetti, Fox Rock Properties
Everybody @ ActSmart is WONDERFUL! We are very relieved to have you on our team & know that we are in great hands. ~Leslie, Glivinski & Associates
I am super impressed with all that ActSmart has done for us throughout the year. We can say with confidence going with ActSmart was one of the better decisions we made this year. ~Deanna, Tiny & Sons
ACTSmart is responsive to our needs and is willing to go the extra step to help in a situation, even if it's not part of their responsibility. ~ Robin Cabral, Nelco Products Inc
Great response time when we need you! Someone always gets back to us with any of our issues in a timely manner. ~Jeanne McCormick, Dr Nachtrab's Office
You guys are awesome. Believe me we have had some issues and you have taken care of them all with alacrity! ~Steve Rogers, Hoadley & Sons Plumbing