Get Emergency Information On Your Smartphone

ACTSmart – Be Prepared!  Get Emergency Information on Your Cellphone from!  There are now two primary methods that Massachusetts citizens can get emergency information on their cellphones, Ping4alerts! and Wireless Emergency Alerts.

Both of these methods will provide timely and important information about emergencies and hazards in your area and how you should respond to ensure your safety. Important messages may be delivered using both methods.


Q: What type of alerts will I receive?

A: The app receives a data feed from the National Weather Service for certain severe weather events. Messages are sent for watches and warnings for tornados, thunderstorms, flash floods, blizzards, hurricanes, and others. In addition, MEMA also uses Ping4alerts to send important information about potential or actual emergencies.

Q: How will Ping4alerts! notify me if an alert has been sent about severe weather or other emergencies?

A: When a new alert is sent, Ping4alerts! Will cause your phone to sound an audible alert and it will push a notification to your phone’s screen. In addition, certain severe messages about life threatening conditions may override the phone’s silent or vibrate settings to ensure that the user gets the message.

Wireless Emergency Alert system: Have you received an emergency alert on your cell phone about severe weather, an AMBER Alert or another emergency and were unsure of what it was or where it came from? Beginning in June 2012, the Wireless Association and the wireless industry joined the Federal Communications Commission (FCC) and Federal Emergency Management Agency (FEMA) to offer a robust and reliable Wireless Emergency Alert (WEA) system.

There are three different kinds of WEA alerts:

1. Imminent Threat Alerts – Alerts that include severe man-made or natural disasters where an imminent threat to life or property exists:-Most WEAs will be issued by NOAA’s National Weather Service (NWS). WEAs will be used by the NWS only for the most imminent and severe weather conditions. This includes automatic alerts when Warnings are issued for: Tornados, Flash Floods, Blizzards, Ice Storms, Hurricanes, and Tsunamis.

-Imminent Threat alerts may be issued by authorized state officials, such as the Massachusetts Emergency Management Agency (MEMA). Alerts must meet certain criteria that are established in the FCC rules to ensure that only the most urgent messages are sent as a WEA.

2. AMBER Alerts – Alerts that meet the U.S. Department of Justice’s criteria to help law enforcement search for and locate an abducted child. These alerts are sent by the National Center for Missing & Exploited Children.

3. Presidential Alerts – Alerts issued by the President or a designee. While these alerts will appear on a person’s mobile device similar to a text message, they are differentiated from a regular text message because they include a special tone and vibration, both repeated twice. WEAs are not text messages but instead use a different kind of technology to ensure they are delivered immediately and are not subjected to potential congestion (or delays) on wireless networks. There are no fees/charges for this service (does not count as a text message). The device’s location information is used only for the delivery of the Wireless Emergency Alert and is not tracked by the provider or the government.

WEAs will be sent to those within a targeted area, unlike text messages, which are not location based. While WEAs will be targeted, an alert usually is sent to an entire county. As some counties are quite large, you may need to investigate further after you receive a WEA to learn whether you may be in harm’s way. Your best use of WEA is to immediately seek additional information about the imminent threat impacting your area.

If you have a WEA-enabled phone, you are automatically enrolled. The number of WEA-capable devices continues to grow, and many of the new phones (both smartphones and non-smartphones) that are sold from participating carriers will be able to receive these alerts. If your device has the Wireless Emergency Alerts logo (see logo to right), then it is WEA-capable. If you have an older phone, you might need to only upgrade your device’s software, rather than purchase a new one. To confirm Wireless Emergency Alerts are available in your area and your device is capable of receiving the alerts, please check with your carrier.

Wireless Emergency Alerts are just one notification tool available to the public. If you do not have a WEA-enabled phone, then you can still rely on other means of receiving emergency information. This includes NOAA Weather Radios, news media coverage, ping4alerts!, the Emergency Alert System (EAS) on radio and TV broadcasts, social media, and other alerting methods. Many communities in Massachusetts operate some type of local emergency notification (“reverse 911” type) system that may require registration in order to get local alerts and messages from the community. WEAs are designed to supplement, not replace these other notification methods (which can be done by contacting local public safety agencies).

More information about WEA (including links to cell phone carrier information) is available on the CTIA website. For FAQs, see FEMA’s WEA/CMAS website or the National Weather Service website. WEA is also known as the Commercial Mobile Alert System (CMAS) and the Personal Localized Alerting Network (PLAN). WEA/CMAS/PLAN are part of FEMA’s Integrated Public Alert and Warning System (IPAWS).


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