Don’t take our word for how wonderful we are! Our clients say it best…
“Remote Support” Saved Us Hours Of Down Time
“One of the things I enjoy most about my relationship with American Computer Technologies is the knowledgeable staff. The service technicians always take the time to understand our needs, resolve our issues and follow up to make sure we are satisfied.
One of the emergency calls that stands out in my mind took place when we backed up data from our DVR surveillance system and had law enforcement involved trying to view security footage. We were unable to view the footage taken from the surveillance system and the company that provided the hardware for us was unavailable despite my many urgent phone calls to them. I immediately called ACT and explained my problem to Devin, one of the senior techs at ACT, and within 10 minutes he had located all the necessary software downloads to allow the detective to continue his investigation. The entire situation was resolved instantly using your “remote support” service, effectively saving both hours of travel and onsite service time.”
- Joe Basile, VP Sales, Catania Spagna Inc.
Our Move To A New Office Went Without A Hitch
“I wanted to take this opportunity to thank you and the rest of the team at American Computer Technologies for looking after our computer needs these past three years. As a small business in the customer services industry our computer skills and knowledge are, as you know by now, very basic and for that reason we looked for a long time to find a company that would be able to assist and work with us. We have definitely found that in ACT. Our recent move to our new office in addition to replacing and upgrading our Server while providing additional security and increased preformance was completed without a hitch.
We truly enjoy working with your knowledgeable and responsive team and since we don’t have the capacity to keep up with changes in technology, we count on you to provide this expertise. Thus far, you’ve been right on – every time. Thank you and keep up the good work.
- Missy Mannai, Loss Control Services, Inc.
I Rely On Their Intelligent IT and “Worry Free Service”
“American Computer Technologies Staff has always been prompt, courteous and knowledgeable. Both the service technicians and web design department are highly qualified and consistently up to date on all new software and hardware issues.When we were looking for an internal communication vehicle, American Computer Technology recommended Microsoft’s SharePoint program as our Intranet. This recommendation has saved ton’s of money and time for both of my companies. Our communication process is standardized and managed internally – everyone is always up to date and productive.Over the years we’ve worked with ACT, I’ve come to rely on their Intellighent IT solution providing “Worry Free Service” where ACT keeps all our systems up to date and deals with all the software and hardware monitoring. No more incompatible “patch” installations and “blue screens of death”, everything is handled by their engineers allowing me to do my business and not worry about our technology.”
-Jack Griffin, President – Majestic Sales Corporation, BuytheCase.Net
Your personal “touch” make us feel like your entire team is just sitting there waiting for US to call.
“I wanted to let you know how much we appreciate your technical services and support. You always provide prompt service and personal touch/interaction, so much so that your personal “touch” make us feel like you’re entire team is just sitting there waiting for US to call, i.e., like we’re your only clients…Your Intelligent IT service and the manner in which it has been implemented is a proactive approach to keeping us up to date with those things we need to “keep up” with. We can continue doing our jobs, which is catering to the dental needs of our clients, because you do your job, moniotoring and managing our technology and keeping everything up and running. As always, you folks are there for us in emergency situations……
And you always go “above and beyond” the call of duty, you’re even agreeable to changing lightbubs for us because you have a taller ladder than we do!! An onsite visit from you folks is always more than a service call, it’s like a friend visiting.
Thank you for taking such good care of us. We wouldn’t have it any other way.”
- Dr. Robert S.Leland, DMD – Leland Dental