Remote Support

Our remote support solution is instantly available to our managed clients as part of their Intelligent IT ProWatch service.

To initiate a support instance you must have been given a unique security code to enable the session. If you do not have this code please call our helpdesk at 781-834-9208.

 

Click here to start

You must be using Microsoft Internet Explorer in order to initiate a remote session.

INTELLIGENT IT / ProWatch

• Anti-virus
• Anti-spyware
• Automated patching
• Complete network monitoring (all desktops/laptops, servers and edge devices)
• Enhanced business function monitoring for email and backups
• Remote remediation of server and desktop issues
• Unlimited or usage-based and discounted end-user support
• Emergency onsite support

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