Remote Support


Our remote support solution is instantly available to our managed clients as part of their Intelligent IT ProWatch service.

To initiate a support instance you must have been given a unique security code to enable the session. If you do not have this code please call our helpdesk at 781-826-9665.






David’s Blog Archives

How Are We Doing?

I am super impressed with all that ActSmart has done for us throughout the year. We can say with confidence going with ActSmart was one of the better decisions we made this year. ~Deanna, Tiny & Sons
Excellent response time when I have needed help. ~ Maureen Meech, Nelco Products, Inc
ACTSmart is responsive to our needs and is willing to go the extra step to help in a situation, even if it's not part of their responsibility. ~ Robin Cabral, Nelco Products Inc
ACTsmart is responsive and competent. Plus, Debbie is GREAT. She is warm and personal plus she is very efficient and capable. ~ Debbie D'Isabel, Wildland Trust
Great response time when we need you! Someone always gets back to us with any of our issues in a timely manner. ~Jeanne McCormick, Dr Nachtrab's Office
The good news is that the only reason I know u guys exist is the monthly email!!! You must be doing something right!!!!! ~Annie, AD Makepeace
I just want to let you know how happy we are with the service we have been getting from Act Smart.  Everyone on the staff is in agreement that this is the best tech support situation we have ever had.  Debbie is great every time she comes in to help!  ~ Karen H. Grey, Executive Director, Wildlands Trust
Everybody @ ActSmart is WONDERFUL! We are very relieved to have you on our team & know that we are in great hands. ~Leslie, Glivinski & Associates
U guys ROCK !!!!! : - ) ~ Dale, Dr. Marshall Storm's Office
You are quick to respond and a pleasure to work with! ~Kevin Fachetti, Fox Rock Properties
You guys are awesome. Believe me we have had some issues and you have taken care of them all with alacrity! ~Steve Rogers, Hoadley & Sons Plumbing
Great. Always quick in response time and most problems are fixed instantaneously. ~ Brainna Mellor, Triffletti & Costa PC

ACTSmart, Inc

70 Corporate Park Drive, Suite 1225

Pembroke, MA 02359

781-826-9665